Main Rules
1.❌This is NOT a Support Desk! Premium Ticket Support for Active Customers (NO TRIAL) is available from Private Area.
2.💡Before post: make a search to see if your questions was already answered.
3.❌Don’t post here AND open ticket at same time.
4.❌Don’t write “nobody reply to my ticket!”: we reply ever! So your post will be automatically trashed.
5.❌Don’t post mutiple question with same topic.
6.☢️Spammers and Haters will be banned!
Be patient and Respect Moderators
Moderators are volunteers, means they don’t get any money to assist other users, so they can’t waste their time to give informations that are already answered in KB and Website.
For this reason Moderators will flag and limit user that broke ANY of above main rules.
Common Sense Rules
Be Respectful: Treat others with kindness and respect. Disagreements are fine, but personal attacks or insults are not tolerated.
Stay On Topic: Keep discussions relevant to the software and its features. Avoid going off on tangents or discussing unrelated subjects.
No Spamming: Don’t post promotional content, advertisements, or irrelevant links. Keep the forum focused on helpful discussions and support.
Provide Constructive Feedback: When giving feedback or criticism, be constructive and offer suggestions for improvement. Avoid simply complaining without offering solutions.
Use Descriptive Titles: When creating a new post, use clear and descriptive titles that accurately summarize the content. This helps other users find relevant information more easily.
Respect Privacy: Don’t share personal information about yourself or others without consent. This includes email addresses, phone numbers, and any other sensitive data.
No Piracy or Illegal Activities: Discussions or requests related to piracy, hacking, or any other illegal activities are strictly prohibited. This includes sharing links to pirated software or unauthorized downloads.
update your questions: if a reply was useful to you, let them know to Community, and be detailed so other users will take advantage of your solutioned issue.
Be Patient and Helpful: If someone asks a question or seeks assistance, respond patiently and offer helpful advice. Remember that not everyone may be as experienced with the software, so be willing to lend a hand.
Thank you in advance for cooperation️👍
